Introduction
Jacob’s QuickTips Limited (“The Company”, “we”, “us”, “our”) is committed to protecting and respecting the privacy of individuals whose personal data we collect and process. This policy explains how we collect, use, store, and protect personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
Jacob’s QuickTips Limited is registered with the Information Commissioner’s Office (ICO) as a data controller. Our ICO registration number is available on request.
Who We Are
Jacob’s QuickTips Limited is a limited company providing educational technology training and consultancy to schools, multi-academy trusts, resellers and businesses. We also produce educational technology content via YouTube. The director acts as the data controller for all personal data processed by The Company. For any data protection queries, please contact us at: [email protected]
What Personal Data We Collect
Depending on how you interact with us, we may collect the following types of personal data:
Contact and Professional Information
- Name, job title, and the organisation you work for
- Email address, telephone number, and postal address
- Professional background and training requirements
Training and Consultancy Records
- Records of training sessions attended, including dates and content covered
- Feedback and evaluation responses
- Notes and follow-up actions from consultancy engagements
Financial Information
- Invoicing details such as organisation name, address, and purchase order numbers
- We do not store credit or debit card details
Website and YouTube
- We do not directly collect personal data through our YouTube channel
- YouTube (operated by Google) has its own privacy policy which applies to viewers of our content
- If you contact us via a website contact form or email, we will retain those communications
How We Collect Personal Data
We collect personal data in the following ways:
- Directly from you when you engage our services, attend training, or make an enquiry
- From the organisation that has contracted our services on your behalf (e.g. a school or trust)
- Through email correspondence and telephone communications
- Via our website or social media channels when you contact us
How We Use Personal Data
We use personal data for the following purposes:
- To deliver training, consultancy, and related services
- To communicate with you about your booking, training content, or follow-up support
- To issue invoices and manage payments
- To maintain records of training delivery for quality assurance purposes
- To comply with our legal and regulatory obligations
- To respond to enquiries and provide information about our services
Legal Basis for Processing
We process personal data on the following legal bases under UK GDPR:
- Contract: processing is necessary to perform or prepare to enter into a contract with you or your organisation
- Legitimate interests: processing is necessary for our legitimate business interests, such as maintaining client records and improving our services, where these are not overridden by your rights
- Legal obligation: processing is required to comply with a legal obligation
- Consent: where we have obtained your specific consent, such as for marketing communications
Data Sharing
We do not sell personal data to third parties. We may share personal data in the following limited circumstances:
- With third-party service providers who process data on our behalf (e.g. cloud storage, note-taking tools, accounting software), under appropriate data processing agreements
- With regulatory authorities or law enforcement agencies where required by law
- With the contracting organisation (e.g. a school or trust) where this is necessary to fulfil the engagement
Any third parties with whom we share data are required to keep it secure and to use it only for the purposes for which it was shared.
Data Retention
We retain personal data only for as long as necessary for the purposes for which it was collected, and in accordance with our legal obligations. In general:
- Client and training records are retained for six years following the end of the engagement, in line with standard contractual limitation periods
- Financial and invoicing records are retained for six years in line with HMRC requirements
- Enquiry and correspondence records are retained for two years unless a client relationship is established
At the end of the retention period, personal data is securely deleted or anonymised.
Your Rights
Under UK GDPR, you have the following rights in relation to your personal data:
- Right of access: to request a copy of the personal data we hold about you
- Right to rectification: to request correction of inaccurate or incomplete data
- Right to erasure: to request deletion of your personal data in certain circumstances
- Right to restrict processing: to request that we limit how we use your data
- Right to data portability: to receive your data in a structured, commonly used format
- Right to object: to object to processing based on legitimate interests
- Rights related to automated decision-making: we do not carry out automated decision-making or profiling
To exercise any of these rights, please contact us at [your email address]. We will respond within one month. You also have the right to lodge a complaint with the Information Commissioner’s Office (ico.org.uk) if you are unhappy with how we have handled your data.
Data Security
We take the security of personal data seriously and have implemented appropriate technical and organisational measures to protect it against unauthorised access, loss, destruction, or alteration. These include:
- Use of password-protected devices and accounts
- Use of reputable, secure cloud storage and software services
- Limiting access to personal data to only those who need it
- Regular review of our data security practices
In the event of a personal data breach that is likely to result in a risk to individuals, we will notify the ICO within 72 hours and affected individuals where required.
Cookies and Third-Party Platforms
Our YouTube channel is hosted by Google/YouTube, which operates its own cookies and privacy practices. We encourage viewers to review Google’s Privacy Policy for information on how their data is handled when viewing our content.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. The current version will always be available on request. This policy was last reviewed on 17th May 2026.
Contact Us
If you have any questions about this Privacy Policy or how we handle your personal data, please contact:
Jacob’s QuickTips Limited
Email: [email protected]